To Book Or Not To Book?

At our luxury spa hotel, the Indoor and Outdoor Pools, Indoor and Outdoor Hydrotherapy Pools, Hot Tubs, Thermal Heaven, and Gym are available for your use at any time during our opening hours and do not require booking.

To avoid disappointment we do recommend that you book your spa treatment in advance. If you are not sure what you want, then at least book some time with a therapist. We recommend that you arrive at the Spa Treatment Area at least 15 minutes before your treatment is due to start so that we can offer you a refreshment and confirm your requirements. Late arrival may mean that your treatment time is reduced or unable to be honoured. Bookings cancelled with less than 24 hours notice will be charged at 50%. Should you not turn up then bookings will be charged at full price.

For Personal Training, Studio Classes, The VIP Suite and The Serial, please call  44 (0) 1276 486100